Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and mailing address.
• Loan inquiry details — loan type, loan amount, property address, and details about your financing scenario.
• Communications — records of calls, texts, emails, and chat conversations with us.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically via cookies and similar technologies.

2. How We Use Your Information

• To respond to inquiries and provide requested information about mortgage and lending services.
• To evaluate loan scenarios and, where applicable, process loan applications.
• To contact you by phone, text message, or email regarding your inquiry, consistent with any consent you provide.
• To improve our website, marketing, and customer experience.
• To comply with legal, regulatory, and licensing obligations applicable to mortgage professionals.

3. Communications & Consent (SMS/Calls)

By submitting a form on our website or otherwise providing your phone number, you consent to be contacted by Florida Mortgage Consultants LLC and Neil Sherry via phone call, text message (SMS), and email regarding your inquiry, even if your number is on a state or federal Do Not Call list. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying "STOP," and you may request not to be called by informing us directly. Consent to receive texts or calls is not a condition of obtaining any loan or service.

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to operate core functionality (such as our contact form and live chat widget), analyze site traffic, and improve user experience. You can control cookies through your browser settings; disabling cookies may limit certain features of the site, such as the chat widget or form submission.

5. Third-Party Service Providers

We use trusted third-party platforms to operate our website and communicate with you, including form and chat widget providers (such as GoHighLevel/LeadConnector) and website hosting services. These providers process information on our behalf and are contractually required to protect your data. We do not sell your personal information to third parties.

6. Information Sharing

We may share your information with:

• Lenders, investors, title companies, and other parties necessary to process a loan you apply for.
• Service providers who support our website, communications, and business operations.
• Regulators or government authorities where required by law.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Choices

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications, using the contact details below.

9. Children's Privacy

Our website and services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: